The Six Sigma – DMAIC Problem Solving Process Training Module includes:
1. MS PowerPoint Presentation including 182 slides covering our DMAIC-based Basic Problem Solving Process, Tools, Case Study and 8 Workshop Exercises.
2. MS Word Problem Solving Process Case Study
3. MS Word DMAIC Problem Solving Process Worksheet Template
4. MS Excel Process Variables Map Template
5. MS Excel Process Failure Mode & Effects Analysis Template
6. MS Excel Process Control Plan Template
"After you have downloaded the training material, you can change any part of the training material and remove all logos and references to Operational Excellence Consulting. You can share the material with your colleagues and clients, and re-use it as you need. The only restriction is that you cannot publicly re-distribute, sell, rent or license the material as though it is your own. Thank you."
This training module delves deep into the terminology essential for understanding the DMAIC problem-solving process. It covers key concepts such as symptoms, problems, possible causes, most likely causes, and root causes. Each term is clearly defined to ensure your team can identify and address issues effectively. This foundational knowledge is crucial for any Six Sigma practitioner aiming to drive process improvements.
The module includes practical tools like histograms and scatter plots to visualize data and identify trends. These tools are indispensable for making data-driven decisions and understanding the underlying causes of process variations. The training also covers the 5 Why’s Analysis, a technique that helps teams drill down to the root cause of problems by repeatedly asking "Why?" This method is straightforward yet powerful in uncovering the real issues behind process inefficiencies.
The role of team members is also emphasized, outlining their responsibilities in providing technical input, carrying out assignments, and offering ideas. The module includes a checklist to ensure all necessary inputs are considered when forming a problem-solving team. This ensures that every team member is aligned and focused on the common goal of process improvement.
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Source: Best Practices in Problem Solving, Structured Thinking, DMAIC, DMADV PowerPoint Slides: Six Sigma - DMAIC Problem Solving Process & Tools PowerPoint (PPTX) Presentation Slide Deck, Operational Excellence Consulting LLC
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